Client Acquisition & Relationship Management
Identify and approach potential clients in sectors such as luxury residential, commercial interiors, hospitality, and architectural design.
Build and maintain long-term relationships with interior designers, architects, contractors, and project developers.
Conduct regular follow-ups to ensure client satisfaction and repeat business.
Sales Strategy & Execution
Develop and implement effective sales strategies to promote joinery and wooden works solutions.
Prepare and deliver tailored sales presentations and proposals based on client needs and project specifications.
Negotiate contracts and close deals while ensuring alignment with company goals and client expectations.
Market Research & Lead Generation
Conduct market research to identify new business opportunities in the high-end joinery and interior fit-out market.
Generate leads through networking, site visits, exhibitions, and digital platforms.
Maintain a strong pipeline of prospective clients and projects.
Coordination & Project Support
Collaborate with design, production, and project management teams to ensure accurate execution of client requirements.
Provide clients with detailed information on materials, finishes, timelines, and pricing.
Monitor project progress and communicate updates to clients to ensure transparency and satisfaction.
Reporting & Documentation
Maintain detailed records of sales activities, client communications, and project milestones using CRM tools.
Prepare regular sales reports and forecasts for management.
Ensure all contracts and documentation are accurate and compliant with company policies.
Customer Service & After-Sales Support
Address client inquiries and resolve issues promptly and professionally.
Follow up after project completion to ensure satisfaction and gather feedback.
Promote additional services and upgrades to existing clients.
